The Code of Practice for Victims of Crime (the Victim’s Code) is a statutory code that sets out the level of service all victims can expect from the criminal justice system.

Who is entitled to receive services?

  • Victims of crime, where an allegation has been made
  • Bereaved close relatives of a victim of crime
  • The family spokesperson for families bereaved by crime
  • The family spokesperson for victims of crime who have a disability or for victims who have been so badly injured as a result of a criminal offence that they are unable to communicate
  • The parent or guardian of a victim who is under 18 years of age
  • Businesses that have had criminal offences committed against them

What support is available under the Code?

As a victim of crime, you are entitled to access information about the range of victim support services available to you.  You will be directed to victim support services where required under this Code, but this does not prevent you from accessing those services directly if you wish. Service providers must communicate with you in simple and accessible language, taking appropriate measures (e.g. EasyRead, Braille or the use of a Registered Intermediary) to assist you to understand and be understood. In considering appropriate measures, service providers must take account of any relevant personal characteristic which may affect your ability to understand and be understood.

Enhanced entitlements under the Victims Code

The Victims Code sets out enhanced entitlements for victims in the following categories because they are more likely to require enhanced support and services through the criminal justice process:

  • victims of the most serious crime
  • persistently targeted victims
  • vulnerable or intimidated victims

The Code of Practice for Victims of Crime October 2015